Hopefully we can answer your questions below. If not, feel free to email us.
What is our growler fill policy?
We are happy to fill any and all Karl Strauss branded with the liquid of your choice. We will also fill any 32oz, 1 liter, 64oz, or 2 liter blank or non-brewery branded growler as well.
What about other breweries? Do you fill their growlers too?
We will only fill other brewery’s growlers if they are in the above sizing and their labels are fully and completely obscured and covered with a not readily removable covering (i.e. no duct tape, stickers, or hand-knitted koozie no matter how lovingly it was made by your grandma).
Where can I find the nutritional facts on your beers?
We are happy to provide you with the nutritional info on our core beer releases. Please reach out to our customer service department and they will be able to answer any questions you might have.
Can you ship me beer?
As much as we would love to, we do not have a license that would allow us to ship beer.
Where can I buy your beer?
Karl Strauss is distributed all over California, Check out the “Find Karl” section at the bottom of the page for a retailer near you.
Do your beers have a bottling date?
All of our bottling dates are labeled using the Julian Code system (DDDY), printed on the neck of 12oz bottles and laser printed on the lower half of our 22oz bombers. The first 3 numbers represent the day of the year out of 365 and the last number denotes the year. For example, 1874 would be day: 187/365, 2014.
What is the recommended shelf life of your beers?
The shelf life of your beer varies by style. Some styles are appropriate for cellaring and aging while others need to be consumed as fresh as possible. If you have any questions about the shelf life of our beers please reach out to our customer service department.
Do you offer tours?
For information on tours of our main brewery in Pacific Beach, please inquire with our Tasting Room staff.
Do you offer a vegan or gluten free menu?
We do not have a designated vegan or gluten free menu. However, we do have numerous items that can be modified to accommodate specific dietary needs. Your brewery restaurant server will be able to offer guidance on which items, and how.
I got a bad beer! Now what?
Though it is rare, quality issues with your beer may arise. We take these claims extremely seriously and encourage you to reach out to our customer service staff. To help us best address the issue, please include the Julian Code, the date of your purchase, the location of your purchase and the specific issue (foaming, sour, etc). If you can attach photo’s as well, even better.
Can I purchase kegs of Karl Strauss beers?
We offer kegs of our core beers as well as limited amounts of specialty release pony kegs at our Tasting Room during business hours. BevMo and other individual liquor store locations may have kegs available as well. For inquiries regarding keg locations, please e-mail our Customer Service department with your zip code.
Can I have some free stickers?
We would love to send you stickers! Please send us a self-addressed stamped envelope and we’ll fill it with rad KARL stickers for you to plaster around your house, the bathroom walls at your local watering hole, stop signs and anywhere else you see fit.