Posted
– San Diego
We are looking for a Group Events Manager with strong people and sales management skills to lead our Brewery Restaurant Group Events Department!
The Group Events Manager will effectively define the course for the group events department in accordance with Karl Strauss brand and core ideology. In addition, focus will be on setting policies and procedures, establishing operational systems, ensuring the brand identity and vision and new market development. This position will have management oversight over multiple sales customer service and sales team members throughout multiple venues.
The ideal candidate for this position will have experience working in a multi-unit environment and managing multiple people in remote locations.
Some of the responsibilities of this position are as follows: Systems Development
- Writes and implements departmental policies and procedures as needed.
- Researches industry trends and conducts analysis with regard to improving departmental standards, implementing technology that improves the productivity of the group events team.
Sales Management
- Develops a disciplined sales culture to achieve the company’s group sales objectives.
- Analyzes the market and assists with the creation of sales packages and programs that are in alignment with the market’s needs.
- Develops sales staff and guides their adherence to the Company’s standards, philosophy, and core ideology.
- Maintains a high profile in the community for the Company through attendance at trade shows and related tourism events.
- Determines new sources of revenue for each property.
- Prepares estimates, proposals, and BEOs as requested by the client(s) when needed.
- Manages the database of current and target accounts, maintaining the information and utilizing the data to increase sales.
- Analyzes and presents monthly sales reports and account acquisition updates to the VP of BRs.
Training and Development
- Assists in the development and implementation of sales and customer service training programs and tools.
- Motivates and manages the group events team to achieve the principles of sound Customer Relationship Management.
- Oversees all Group Events customer service functions and ensures that customer service is effectively maintaining the sales experience for all assigned accounts.
- Ensures the department’s compliance with company policies and procedures, training, directing work, conducting performance appraisals, and performing disciplinary action where necessary.
- Works closely with the General Managers, Culinary team, and VP of Marketing to collaboratively increase revenue.
- Works with the Brewery Restaurant General Managers to effectively train and develop the BR Group Events Sales Representatives.
- Acts as the conduit for information and support from the Home Office to the brewery restaurant management and group sales teams.
- Manages daily activities and sales strategies of the Group Events staff.
- Sets and manages quarterly goals for regional sales activities in order to effectively achieve the department’s sales quotas.
Marketing and Public Relations
- Collaborates with the Marketing Department to ensure the Group Events department accurately represents the established marketing objectives.
- Assists in the designs of neighborhood marketing strategies applicable to the Group Events department.
Profit and Loss Control
- Analyzes, determines, and prepares the department’s annual budget.
- Processes invoices timely and accurately.
- Manages inventory, product ordering and receiving of the department.
- Follows company established procedures for tracking and processing labor and tip distribution.
- Maintains multi-unit payroll expenses and staffing levels within budgetary guidelines.
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an application in PDF format.
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